Norton doesn't accept new product key...Help!

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When you purchased a new key is it for the ancient NIS2006?

When you open NIS and click on subscription, do you see a place to enter your key?

If so do NOT enter it there. Click on  "I have already purchased a subscription" when that window opens you should be able to use your new key..

Let us know if it worked okay?

1 Like

Why don’t you download and install v2008 and use your key on that?

The new key is for NIS 2007 and I can't find a way to download a new version (legally) without having to pay for it again. It keeps mentioning a renewal code which I haven't tried yet as it was my roommate who bought the new subcription and I can't get into his emails to try it.

 

I only realized this detail after and now feel like a noolet for possibly wasting some of your time.

 

 I will try the renewal code when I can get my hands on it and be back if it still doesn't work.

Why 2007; why not 2008? 

 

symantec will be Releasing N.I.S. 2009 roughly in September 2008.

The key says it's for NIS 2007 but its was a 2 year subscription so will that key work on NIS 08? And where can I get an install or update for NIS without having to pay for it again?

 

I also found the emails but they just give me all the info I already know. (The new key and some order #'s)

 

This is confusing my brain. :(

It should work on 2008 version. Why not try?

and here's the link to 15.5.

 

mel 

Thanks Stu and Wynd.

 

The key works for NIS 08 and now I feel dumb for wasting all your time because I couldn't find a probably easy to find download. :smileyhappy:

 

Don't worry.

There are no dumb questions. :smileywink: 


Stu wrote:

Don't worry.

There are no dumb questions. :smileywink: 


 

Only the ones you don't ask .....