@attila_nyiri Clicking on the link will NOT open a website, an automatic download of the file should happen, you can select where you want to save it and run it from there.
@globus5000 Never offer installing over the top of a current installation of Norton as a possible solution. That will only make things worse than they were.
@user12799
Are you logged in with an account that has admin rights on the computer?
What Norton product and version do you have installed? Older version prior to the 22.24 releases or a current release? The removal tools are different for each one.
What is your OS and its build/version?
det virker nogle gange plus hvis man ikke kan reparere er det jo nogle gange det eneste der virker
hvis man ikke kan fjerne da det kan få det kode ind man mangler til at kunne fjerne som han skal bruge