Hi there,
We have a set of files in our software with valid digital signatures
and those are submitted to Symantec’s white list.
When our clients download those softwares they get an warning message
from Download Insight of Norton. The warning says 'our information on this file is inconclusive',
'fewer than 5 users in the Norton Community have used this
file' and 'the file was released less than 1 week ago'.
By looking at this message the clients get confused whether to
install or discard the software.
So can I have the best solution for solving this problem?
We are updating the software files once in a week or so. So is it neccessary
to whitelist all the files again? Is there any automation techniques to add files to whitelist?
This is the screenshot of problem which we are facing..
