Norton Driver reports often wrong

Issue abstract: Bad reports of outdated drivers completely discourage any thought of adding the Norton Driver Update service

Detailed description:
Drivers are incorrectly identified as out of date. Sometimes drivers that only apply to specific machine(and cause errors other machines), but sometime trying to seriously back level an actually much newer driver. example of later for intel UHD Driver attached.
Product & version number:
Norton 360 24.10.9535.880
OS details: Windows 11 23H2

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

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has you remember to disable the alternative drivers it has to always be disable
that can be you problem becurse then you can get driver from other places then norton officel driver updater

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Hello @tns
Please review: complaints regarding “driver updater” [here]

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I don’t have Norton Driver Update. This is the report from Norton 360, which of course recommends that program, but can be used to try and research driver updates and decide if you indeed have a driver you need to update.

Note that the case I included is even dumber than suggesting than a driver that can’t be installed on my system. It is recommending replacing a 2024 driver with one from 2021, while saying its newer.

i dont now why norton 360 does that i now norton utilities do it but if you is on the 24.xx it can be a bug in the same code i inform norton that there is a bug in the code in 24.xx and norton utilities

I am tired of getting incorrect notices of out of date drivers. Sometimes, it is telling me that I need the same exact driver…Your driver 123abc is out of date. You need to upgrade to 123abc. How is this possible that it doesn’t realize I already have the latest driver? Other times, it is telling me to install a driver that is completely incorrect. The intel driver update utility updates my driver to the latest, but then norton tells me I need a different one. I would have to believe Intel is telling me the correct driver for an intel device. Seems like Norton driver needs some serious quality review.

has you remember to disable the alternative drivers it has to always be disable