My Norton tells me I have 12 faulty drivers & need to purchase Norton Driver Updater - I'm in Australia - apparently the driver updater is only available to customers in the USA - Australia does not exist. So, do I need to purchase the Norton Driver Updater? & how do I do so?
Susan Lockyer:Thanks for your direct response - I know exactly where things stand now - cheers
Thanks
Thanks for your direct response - I know exactly where things stand now - cheers
MikeinSpain:Norton are now trying to hide the FACT that they claim problems that don't exist so people will buy their products.
I have no driver problem on my Sgin computer and removed the Driver Update programme and everything to do with it.
The Forum Thread should remain till Norton stops these lies.
Hello MikeinSpain,
Since you removed Norton Driver Updater. I suppose you're not able to submit logs. Maybe, had you ran the “Support Tool” [here] and submitted logs. Maybe, Norton would have offered you insight into why Norton marketing popups claim problems that don't exist on your Sgin computer. An active thread should remain open.
Regards
We'll try to call attention: @uli.engelmann
Norton are now trying to hide the FACT that they claim problems that don't exist so people will buy their products.
I have no driver problem on my Sgin computer and removed the Driver Update programme and everything to do with it.
I do use "Don't Show Again" for such annoyances.
The Forum Thread should remain till Norton stops these lies.
MikeinSpain:My Sgin computer is only months old and has had little use.
Norton told me I had a few dozen drivers that needed updating so I fell for their lies and bought Driver Updater and a scan showed NO DRIVERS NEEDED UPDATING.
So I uninstalled it and demanded my money back.
Then just days later I get a message that there are 23 drivers that need updating.
Norton are a bunch of lying thieves.
Norton marketing pop-ups:
Did you try Special Offer Notification Off?
Did you try Auto Smart Scan Off or Edit schedule to your preference
https://community.norton.com/en/comment/8552010#comment-8552010
Did you try Don't show again?
Norton blitz marketing...try mouse hover over pop-up X
If you see "Don't show again"....click "Don't show again"...not the X
My Sgin computer is only months old and has had little use.
Norton told me I had a few dozen drivers that needed updating so I fell for their lies and bought Driver Updater and a scan showed NO DRIVERS NEEDED UPDATING.
So I uninstalled it and demanded my money back.
Then just days later I get a message that there are 23 drivers that need updating.
Norton are a bunch of lying thieves.
Norton 360 22.24.1.6
Smart Scan with Special Offer Notification Off
Smart Scan with Special Offer Notification On
``````````````````````````````````````````````````````````````````````
Run Smart Scan to help keep you Cyber Safe
https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v138049973 18-Jan-2024
@MikeinSpain
Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023 18-Jan-2024
Norton LIES update.
A scan with Norton said I had 23 drivers that needed updating on my Sgin computer. I bought the product and a scan with it showed I needed NO drivers updated on my Sgin computer.
Days later, I am using it now and got a message that I have 23 drivers that need updating on my computer.
Norton are the last word in LYING SLUGS. I no longer trust these goddam thieves and have stopped such scans.
Norton needs to update their lies as the old lies are no longer believable.
MikeinSpain:
I would not bother if I was you because NORTON ARE A BUNCH OF LYING SLUGS..
After being told my old Lenovo had 23 drivers that needed updating and my newish Sgin computer was nearly as bad, I gave in and paid the money.
Driver Updater was downloaded to both computers and replaced two on my old Lenovo and nothing on my Sgin computer.
Norton told deliberate lies to get my money.
Hi,
I am really sorry for all troubles associated with usage of our product. This is not intentional behavior.
In order to be able to help you I would like to ask you to send us your log files executing our Support Tool utility.
The support tool is available under c:\Program Files\Norton\Driver Updater\
Please run the “SupportTool.exe” and follow the instructions. Once it is done, please send me the "ticket number" here via private message - so we can analyze the logs with your report on our server.
https://community.norton.com/en/comment/8544721#comment-8544721
Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023 18-Jan-2024
I would not bother if I was you because NORTON ARE A BUNCH OF LYING SLUGS..
After being told my old Lenovo had 23 drivers that needed updating and my newish Sgin computer was nearly as bad, I gave in and paid the money.
Driver Updater was downloaded to both computers and replaced two on my old Lenovo and nothing on my Sgin computer.
Norton told deliberate lies to get my money.
Susan. There are many users here on the forums having posted about Driver Updater giving them incorrect results. Some, have even followed those results and had their machines rendered not bootable. Driver Updater is NOT, a matured product at this point in its development, DO NOT use it for the reason stated formerly. My recommendation is rely on the manufacturer of your device for updated drivers.
SA
Hi @Susan Lockyer
Welcome to Norton Community
Norton Driver Updater - Australia
https://au.norton.com/products/norton-driver-updater
Please review Norton Community - Norton Driver Updater - topics
https://community.norton.com/en/search/site/driver%20updater
FAQ: Norton Driver Updater
https://support.norton.com/sp/en/us/home/current/solutions/v20230522171628273
_______________________________________________
I see "outdated drivers found" after running Norton Smart Scan with Special Offer Notification On.
I do not see "outdated drivers found" after running Norton Smart Scan with Special Offer Notification Off.
Norton marketing pop-ups:
Did you try Special Offer Notification Off?
Did you try Auto Smart Scan Off or Edit schedule to your preference
https://community.norton.com/en/comment/8552010#comment-8552010
Caveat: I do not run Norton Driver Updater