Norton Family automatic deaktivation?

Hi!

 

I´ve now the latest version of norton family 4.0.0.125. With Huawaei P9 lite Android 6.

My problem is, afte a while..couple of hours, the norton family is not active anymore!!! So any closing times for kids are not active.

So far as i can see, the switch (Advance settings -> Input Assistent -> Norton Family - Input Assistance) is swichted off.

 

That happens now very often! I switch it on and maybe it works for 1-3 days and it is suddenly switched off again.

What a crap!

The App is already switched on for running in background and also don´ take care about batterie life etc..

 

I´ just waiting now for the support chat for already 15 minutes to get one there.

Sorry Norton, THIS is not a service for customers!

 

 

Andre