Norton Family Notification : Required File(s) Missing

Hi,

Got an email this morning:

Norton Family has been disabled on (device name) because of a missing or corrupted file(s). To continue monitoring your children’s online activities, reinstall Norton Family on this device.

Are there any error logs kept on the PC (Windows 7) that would indicate exactly what the problem is and what may have caused this? If so, can they be uploaded for analysis?

Thanks

Hi Dbdan22,

I have sent you a private message. Kindly check and let us know if any further details are required.

Thanks,

Bhargavi R