Norton Ghost 10 fails to create backup a D: Partition and stops at 5%

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Hi Phil, and to all who may be interested,

 

Thanks for your advice to my problem and please read my findings and my ultimate fix to the problem: 

 

I tried running the Chkdsk  (My Computer\Right click Properties + Tools tab for error checking) for all of the partitions (C: +

D: on my internal drive and also on my External drive (at bootup) but unfortunately this didn't fix it.

 

However, what did fix the problem was booting to DOS (Using a Floppy disk with FDISK on it to blow away the partition and all old ghost images,Symantec Recovery Disk file, etc on the External drive and recreate a new partition then formatting it in Windows to have NTFS running on it again, which it originally had.

 

So in summary, The External drive was the problem and by removing the partition on the external drive and formatting it, it

fixed the issue of my internal D: partition not backing up to the External drive.

 

Now I can backup my D: partition to my External drive without any problems and I can sleep again at night....Whooorah!!!

 

Gareth

Hi all,

 

Can someone offer any advice on a problem I am experiencing, it is:

 

Recently I upgraded my hard disk in my Pc. During the upgrade/cloning process I had problems with getting the "Copy my Hard drive" option within the Ghost software to work on the new hard drive because there was corruption at the login stage of Windows XP. It is worth mentioning that I had the old hard drive set as a master and the new drive set as a slave.

 

Before I booted to the new drive and noticed the corruption I used Partition Magic ver 7.0 and drive mapper utility to change the drive letters from G: to C: and the second partition from G: to D: On the old hard disk I changed the drive letters from C: to S: and the D: to T: so there wouldn't be any conflict between the 2 physical drives. Never the less the new drive had got corruption and it wasn't allowing me to log into Windows.

 

So I reverted to plan B which was to completely format the new drive and restore a backup Ghost image of my original old hard disk with OS which was previously created on an external drive (before the upgrade problems) to the new hard disk using the Ghost 10 bootable CD. This was successful and the upgrade was complete.

 

However, I have since noticed that Norton Ghost is able to successfully create a backup/restore point for my C: partition but it fails when I try to backup my D: partition, it gets stuck at 5% in Progress and Performance window and doesn't get any further. I have tried deinstalling Ghost software but the problem persists. I have checked the services for Ghost and they seem to be running okay.

 

As a matter of curiosity, I connected the old hard drive on it's own and tried running ghost software and I got exactly the same problem, the C: partition creates a backup with no problems but the D: partition fails???

 

It seems likely that running Partition Magic and changing the drive mappings has messed something up on the old hard drive but I can't understand why when I formatted the new hard drive and recreated the D: partition Norton ghost is able to back up the C: and not the D: partition ?????

 

Please can anyone offer any advice or a solution?


Gareth

1 Like

Sounds as though you may have a bad sector on the D partition.  Try running chkdsk /F from a dos command and see if it can find and fix the error on d:  You will have to "unmount" the d drive to do this as it is in use (probably) by windows.  The program will tell you what you need to do.  You can run chkdsk from the SRD for Ghost.  You can also do this from PM, but it will actually do it from DOS as I recall.