I have a Dell Latitude D830, Running Windows XP (32bit) with SP3. I've had Norton Ghost 14 installed and running on this machine for a few years now, and it has worked OK until recently. Upon trying to perform an incremental backup, it was crashing and emitting an error message. I tried to reinstall/repair installation over the top of it, but it still failed to run the backup. I subsequently decided to completely remove/uninstall Ghost14, and do a registry cleanup with Norton 360. Now, I try to install Ghost 14 from a "clean" machine, the CD's install menu splash screen comes up and I click on "Install Norton Ghost", it churns briefly and I get the wonderfully descriptiver error message dialog box from Norton Ghost saying "The parameter is incorrect". I can log in as admin with minimal startup apps loading and still get the same result. So, now it seems I cannot even get Ghost 14 back onto the machine !
Norton 360 gives this PC a clean bill of health, with no viruses, etc. I did install Western Digital "Discovery Tool" software (no backup software) for a NAS drive I added to my wireless network. The CD is fine/clean/unblemished and can work in another CD drive on another PC (Dell Latitude M4400 with XP(32) and SP3. This PCs CD drive can read the Ghost 14 CD, so I don't know what is causing this problem?
UPDATE: I was able to get Ghost to "partially" install by directly running the .MSI installation file in the INSTALL directory on the Ghost CD, but upon reboot, the Validation dialog box never came up to enter the CD key, so it is apparently not validated, as I now get the following error message (attached JPG) upon trying to run Ghost. Incidentally, this is the same error message that I started getting which caused me to start down this whole messy path of trying to get my backups running again.
