Norton Ghost 14: Restoring to different hardware

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If you are talking about restoring an image of drive-x to drive-y, then the answer is, "yes". Is this what you are referring to?

 

To add to this, if you're not talking about the above but instead are referring to the ability to reconfigure a restore point to support a different hardware configuration, the answer is, "no". This is a feature reserved for the enterprise version of our product (Backup Exec) and not Ghost.

Message Edited by robertreynolds on 08-14-2008 02:19 PM

Hi.  I know this question probably goes around a lot - but I need a straight answer.  I got different answers prior to purchasing the software for our company than I am getting now that the software isn't workign the way I was explained.  So here is the question (again) regarding restoring to different hardware:

 

I have an old Dell inspirion PC that I Ghosted (using Ghost 14).  I have the image and want to restore it to a newer Dell Optiplex.  Different hardware.  Is this or is this not suppose to work using Ghost 14?

 

I mean, it isn't working because I'm getting a Blue-Screen-of-Death.  I spoke with Tech support (via a chat) and they said different hardward is NOT supported using Ghost 14. 

 

So hopefully someone can give me the straight dope.


Thanks.

Hi Mark - The situation you just described is not supported by Ghost 14. Sorry to be the bearer of bad news.

 

RR

Instead of saying "not supported by Norton Ghost 14", I would say it is not recommended to do so. You can restore the backup of one computer to another using Norton Ghost.  However, you may not be able to boot into Windows if the hardaware is different as the Windows will not be having the device drivers installed for the new hardware.

 

You can try restoring the image to the new computer. If you are able to start the Windows after restoring, you can install the missing device drivers.

 

--Vinod

Acronis has a feature called Universal Restore, we have not tested yet but this is supposed to allow backup/restore across different hardware.

 

The Norton Ghost Solution Suite 2.5  DeployAnywhere feature seems to be what I am looking for (on paper)  but this product seems to be focused on Vista Migration.

Using markwood's example , my next question is this:

 

Does Norton Ghost Solution Suite allow me to create an image of  the old Dell inspirion PC adn restore to a newer Dell Optiplex ? 

 

sandytiu ,

 

Funny you should mention Acronis.  We are testing that also for our servers....perhaps this may be what I would be looking for for different hardware configurations.

 

The problem I have with Ghost14 is that I can't even boot into windows (even in safe mode) to a newer Dell PC.  I get a BSOD.  I would be happy to go in and update the drivers, but I can't even get there.

robertreynolds

 

Thank you so much for the rapid reply.  At least that gives me the info I was looking for.


Thanks again.


sandytiu wrote:

The Norton Ghost Solution Suite 2.5  DeployAnywhere feature seems to be what I am looking for (on paper)  but this product seems to be focused on Vista Migration.

Using markwood's example , my next question is this:

 

Does Norton Ghost Solution Suite allow me to create an image of  the old Dell inspirion PC adn restore to a newer Dell Optiplex ? 

 


Ghost Solution Suite is not a Norton product.  Ghost Solution Suite is Symantec enterprise solution.   You may want to visit the Ghost Solution Suite board on the enterprise forums.  The community you are posting in is spefically designed to target Norton consumer products.

 

 

Actually, the enterprise version of Ghost is Backup Exec System Restore (BESR).  Ghost Solution Suite is a different file based backup product similar to Ghost 2003 which was the last consumer version for this technology.  All versions of Ghost after Ghost 2003 have been based off BESR.  As to the original post, Ghost 14 does not have the ability to restore to dissimilar hardware.  However, BESR does. And you will find it does it very well.

Acronis developed there Universal Restore sometime after BESR first developed the technology.  We made quite a splash in showing this technology off since no one had done anything like it before.  It is no wonder our competitors figured they needed to add something like it to their product.

Message Edited by Johan_Jeffery on 08-20-2008 06:36 PM

so, does that mean that if i get BESR i will be abel to use an image created by Ghost 14 to reatore a system?

Johan_Jeffery,

 

Thank you for the information. I think, perhaps, this is where the confussion had come into play.  My co-workers had heard that Ghost was able to handle dissimiliar hardware....so we purchased multiple copies of Ghost 14.  Only to find out that it doesn't.


But your reply makes sense.  Thank you for the info.

I'm sorry that you received bad information.  I know that our PM folks would love to know where that kind of information came from as it is not something that Symantec has ever claimed that Ghost could do.

 

Also, I will pass on this thread/ request that the feature be made available in Ghost.

 

And, jbir359, to answer your question: no, unfortunately not.  The image has to be enabled for Restore Anywhere on creation and Ghost can not do that.  So, when you get a copy of BESR, you need to create an image with it prior to restoring it on your dissimilar hardware.

 

Message Edited by Johan_Jeffery on 08-21-2008 01:57 PM

Maybe I am looking at it the wrong way.

 

My current working computer is running WinXP but it is not using raid drives (but all required raid drivers are installed on it).

 

I have an older Ghost 12 image of this same computer when it was using raid1 drives. (in case I need to extract something from it)

 

I would like to backup my current configuration and restore it to the same computer after raid is enabled.

 

What is the best way to accomplish this?

This is a different case and is doable in Ghost.  The others on this thread are wanting to restore to substantially different hardware.  In your case you are restoring to the same machine so everything is the same except for the raid. 

 

You have done the critical step in that the raid drivers are on the machine.  You need to run the validation to see if the System Recovery Disk (SRD otherwise known as the Ghost CD) already has drivers on it that can handle the raid controller or if you need to create a custom SRD.  If you need to create a custom SRD, you can find it from the Home page in Ghost | Tasks | Create Recovery Disk...

 

After you are sure the SRD can handle your raid and your machine is setup the way you want, back it up, enable your raid, boot to the SRD and restore the image.

4 Likes

This is good news. 

 

I am missing something.

 

Currently, raid is not enabled on my computer. If I run validate, how does ghost know that it may need the raid drivers in the future?

 

Alternatively, if I create now a new SRD, how do I know that the raid drivers will be included to be able to restore to a raid enabled PC?

 

 

Ghost generally does a pretty good job of figuring it out if the hardware is in the system.  And it tries to grab drivers for the hardware it sees.  However, we allowed for the fact that the hardware might not be in the system.  As a result there is a way in the wizard to add a driver if either Ghost can't detect the need for it or you are going to add it later.   To manually add a driver choose Custom and follow the prompts.

 

I can help you solve this problem,

I can create an image, with 14 ghosts and return to a different hardware!
Including the driver, hardware raid
Let us discuss it 
Sent to my Email

1 Like

i am not sure i understand waht you are saying.

 

what is your email ?

 

 

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Message Edited by Allen_K on 08-27-2008 09:22 PM

In fact, we have been using GHOST to install windows. Technicians through the amendment, GHOST the image can be restored to any one computer. Even if the hardware different.

 

 

We only need to install windows for 10 minutes. Including office and a number of commonly used software. And hardware drivers!

 

 

o(∩_∩)o...