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With Norton Ghost 14, you don't have to boot from a CD to create backup images. You can create backups in Windows. You need to boot from the CD only to restore the backup image in case of system crash (obviously that is the only way to recover a crashed system). Creating and restoring a backup image are easy processes and I don't think you need to invest much time in training the staff.
If you are willing to opt for few advanced user options, Norton Ghost has a feature Restore Anywhere using which you can restore a backup image to a network computer without booting from Recovery CD.
--Vinod