Norton Ghost 15.0.1 Unable to connect to the agent

Having trouble with the text editor for this forum and internet explorer 9.  I have switch to the compatability mode hope it works.

text for a previous post was lost.

Using windows 7 with latest updates and ie 9.  Ghost now reporting that it is unable to connect to the agent.  I have run the Fixinstall.bat. no help.

chasw32,

 

Did Ghost 15 work for you previously?

Yes, I have used NG 15 for some time and have a large store of backups on a local 1.5 gb disk and on a remote (USB) disk.

 

Click the Windows Start orb and type services.msc in the search box [ENTER]. Can you verify if these three services are running...

 

Norton Ghost

Symantec SymSnap VSS Provider

SymSnapService 


Thanks for your prompt reply.  I uninstalled Ghost and reinstalled.  Seems to be working fine now.  Backing up now as I send this!

Good to hear!