Norton Ghost 15 Copy Drive Problems

Hello, I am a Newbie and just joined this forum.

 

I am having a problem copying one HD to another.

 

I have:

Windows 7 Home Premium

Dell 5100 Dimension PC

80GB SATA HD Drive C: (Primary Drive)

200GB SATA HD Drive Q: (Formatted Backup Drive)

 

What I want to do:

Copy the 80GB (C: 80GB) to (Q: 200GB)

Make the 200GB the new C: Primary Drive

Install a new 2TB HD for a Backup

 

What I did:

Using Norton Ghost 15, I used the copy wizard to copy the C: drive to the Q: drive. I used the following options in the wizard. Check source and destination drives for errors, set drive active for booting OS and copy MBR.

I then removed the original drive C: 80GB and replaced it with the destination drive Q: 200GB and installed a new 2TB internal backup drive.

 

Results:

When I restarted my PC the Win 7 application started up but did not load my personal settings and stopped with a blank Windows blue screen (not BSOD). I have tried various boot options and tried to install the Win 7 disk to try and repair Win 7. Nothing has worked as I keep getting the same results. As of now I have reinstalled the original drive C: and so I can use the PC.

 

I have read chapter 15 of the owner’s manual and searched the Norton Forum for solutions. I think I have read enough to know that I may have not done the copy correctly or prepared my destination drive correctly. At this point I do not know what steps I need to take to get me back on track again.

Hopefully someone, much smarter than this Newbie, can help to get my issued fixed.

 

Thank you

WQuinn

You can't have the destination drive formatted with a drive letter assigned or the copy will take on the wrong drive letter.

It should be done to a blank unpartitioned drive.

 

How many partitions does the old drive have, are you sure there is not a hidden "system reserved" partition?

Look in disk managment.

 

Dave

wquinn,

 

Nice post. You have clearly explained your situation.

 

As you suspected, you didn't prepare your destination drive correctly...

 

http://community.norton.com/t5/Other-Norton-Products/Windows-XP-Home-won-t-boot-after-copi-ying-to-new-HD/m-p/95447#M10418

 

http://community.norton.com/t5/Other-Norton-Products/Windows-XP-Home-won-t-boot-after-copi-ying-to-new-HD/m-p/101169#M10830

 

BootIt NG is no longer available for download as it has been replaced by BootIt BM. Give me a little time and I'll post some instructions on how to zero the DiskID (Disk Signature) and do a BCD repair. Or you could use a Win98 CD and a two Startup repairs fron the Win7 DVD.

Thank you for your very quick response. Since the target drive had been used as my backup drive it contained data before I launched the copy wizard. Ghost said it would delete any data on the drive so I thought that would be okay. As far as I know it was not partitioned. But just in case it was can you tell me how to make the target drive blank and unpartitioned.

 

Regards,

WQuinn

If you still have the target drive the way it was (you haven't made any changes).

Brian will tell you how to fix it, it will be much easier than starting over.

 

Dave

 

edit- If the destination drive was formatted, then it was partitioned.  Even if it only has one partition it has been partitioned.

Then it would need a drive letter assigned or windows would not be able to format it.

wquinn,

 

Dave is correct. Fixing it is faster than starting over. The following instructions will show you how to zero the Disk Signature.

 

Download BootIt BM. There is a 30 day trial usage. Unzip the file and make a boot CD.
 
 double click makedisk.exe, next
 BootIt Bare Metal, next
 dot in I accept the agreement, next
 don't tick Image for DOS (GUI), next
 dot in Mouse Support Enabled, next
 dot in VESA Video, next
 dot in Video Mode 800*600 - 64K Colors, next
 dot in Partition Work (Don't put a dot in Normal), next
 don't choose any Device Options, next
 tick in Enable USB 1.1 (UHCI), next
 don't choose any Global Geometry and MBR Options, next
 ignore Additional bootitbm.ini Options, next
 select your CD burner drive letter (you can use a CD-RW or a CD-R disc)
 Finish

 

Boot from the CD

 

your BootIt CD boots to the Work with Partitions window
in the Drives field, make sure it is 0 - BIOS HD
click the "View MBR" button.
click the "Clear Sig" button. Then click OK on the Notice
click the "Apply" button.
click the "View MBR" button again and confirm the number in the left bottom corner is 0x00000000
click Cancel
click Close on the "Work with Partitions" window
click Reboot and remove the CD

Shutdown as the OS will show a boot error

 

Next, you have to do a BCD Repair. Two methods you can use...(use either one, not both)

 

http://www.terabyteunlimited.com/kb/article.php?id=318

 

You will have to adapt this method slightly as it was written for BootIt NG instead of BootIt BM, but the instructions will be very similar.

 

The second method is here...

 

http://www.terabyteunlimited.com/kb/article.php?id=411

 

Start at "Solution" and finish at "Technical Notes" (don't do "Technical Notes").

 

Win7 should boot now.

 

Thank you very much for your help. I have now successfully completed the copy and installation of my new hard drive. I felt that this was a project too big for me to handle...but thanks to your support I was able to get it done.

 

Best Regards,

 

Bill Quinn

Bill,

 

Good work. Despite the initial Copy Drive disappointment I'm sure you are now a much wiser man.