Norton Ghost 15 - Custom Recovery CD - Could not get network adapters

I have been having issues with starting the network services with a custom recovery disk for Ghost.

 

I built it to include several different types of Network & Storage drivers. The storage drivers are working from what I can tell, as I see my hard drives when I attempt to do a backup. However, with the networking side of this is not working.

 

When I boot up the disc, it starts the network services, and then promptly returns the message "Could not get network adapters." I tried building two different disks, one with realtek, broadcom, and intel drivers, and one with just storage drivers. Both seem to give this problem.

 

When I go to view the IP information, it doesn't present any information. When I go to set the network card speed, it sees the hardware perfectly fine.

 

I am not sure what I need to do to get this working, as I have done a bit of googling, and ran across a thread that one guy had resolved the issue, but I didn't see HOW he resolved it.

 

So I got it working yesterday by using a Windows2000 driver, as for some reason the realtek driver for Windows XP always came back stating that 64-bit drivers are not compatible with the 32-bit environment.

 

Went to backup a computer with the same process today, and I am having the same issues.

 

I am loading the driver off a USB Stick, this time, it says it has successfully loaded, and then when I go click "Start networking services" it responds with "Could not get network adapters".

 

Would appreciate some help with this.

The recovery disk is built on Vista 32bits.

It doesn't matter what version of windows the system uses, the recovery disk needs Vista 32bit drivers.

The drivers cannot be in exe format, you need the extracted .inf, .sys, and .cat file for the NIC card that support Vista 32.

 

Dave

I understand that it can't be .exe files, I am adding the .inf files.

 

However, the realtek vista-32bit drivers, don't seem to "work" with the custom recovery disc (CRD), as I get the above message saying that it "Can not get network adapters".

 

I am trying to build another CRD at the moment with just Intel and Realtek drivers again, and will see if it works this time.

If it doesn't work than chances are your not using the right driver.

I would not expect to find a "realtek" generic driver that works on all there cards, if that were the case they would not have so many availible on the website.

 

Look for the driver for that exact model of NIC card.  If the exact model is not listed, it may be part of that "family" but customised or changed by a major OEM.  For instance, if a realtek chipset is used in a HP laptop you may need to get the driver from HP.

 

For testing you can save yourself some CD's by manually loading the driver.  Use the standard recovery disk to make sure another driver is not conflicting with it, and put your driver on a flash drive.

Then when the recovery disk loads all the way go to Utilities> Load a Driver and browse to the inf file.

Give it a minute to load and then go to Network and start the networking.

 

Dave

 

Well, I got it to work with the same disc the same disc that wasn't working before, after rebooting and loading the disc through Windows Deployment Server (WDS) several times.

 

However, I am attempting to re-image the same laptop that I backed up, and I am running into all forms of different errors (Not going to link them into the forum as they are rather large images):

 

http://imgur.com/PaOW5

http://imgur.com/AJghA

http://imgur.com/poxl1

http://imgur.com/rcIFR

http://imgur.com/O6OMO

http://imgur.com/r23AU

http://imgur.com/xdxvQ

 

 

To be honest, this seems to be a really annoying process. Where as with clonezilla, I put the disc in, press enter a couple times, and my password for the server I am backing up to, and I am done. Unfortunately, I can't use clonezilla with WDS as it doesn't have a .wim image and the process that I have found to get this working correctly, is a long drawn out process that I don't have the time to work with at the moment.