Norton Ghost 15 vproconsole has stopped working

I've searched online, and have tried few suggested fixes, but my norton ghost won't start. I get the message that it has stopped working.

 

My operating system. Win 7 x64

The splash screen shows up, then nothing happens

 

I've tried using the norton tool to uninstall all norton products and then reinstall norton ghost

I've tried deleting the user.config file from the appdata folder tree

 

Is there a solution to this issue? What more information is required? please ask