norton identity protection

Hi sorry if this is the wrong spot for this I am new here. My problem is in Norton internet security 2012 just upgraded about a week or so ago and now when I go to the Symantec site Norton Welcome and click on the support to get to customer support I get the following URL but when I disable the said ( NORTON IDENTITY PROTECTION ) in the addons panel all goes good but enable it and again can not get there also noticed can not create email filters in my gmail with this same addons enabled if I disable all is good until I enable it. Can anyone please help me out with this I would very much appreciate it. Also thanks in advanced. Also given you a picture of what i see thanks.