Norton Identity Safe and Firefox Add-ons

Hi.

Lately I've had problems with updating because of "Connection Failure".

Strangely, it only affects Identity Safe - furthermore, only when using "Norton Connect Safe", i.e. 199.85.126/127.10!

When utilizing my default DNS server, i.e. 192.168.1.1 the update works again (after DNS-flushing).

Any clue?

____________________________

Norton Security 22.14.0.54

Firefox 59.0.2, 64bit

Win10, 64bit

Hello All

Please see this Announcement in the Toolbar Board.

https://community.norton.com/en/forums/new-norton-identity-safe-website

Have a Good Night and

Thanks.

ITMA.
​A temporary fix, for my FF extension, 'adguard adblocker'
CONNECTION FAILURE.
I've a 32-bit machine with the FF extensions updated to current, OK.
So, I've copied & pasted the 'dot'.XPI file from my 32-bit machine, to my 64-bit machine.
Checked for FF extension updates. 'No Updates Found'.
Adguard Adblocker version 2.9.2.OK.
Everything in FF 64, working fine. JOB DONE !
"It's That Man Again."
The SinecoalCirph4. AK.
p.s I suspect the
CONNECTION FAILURE' issue is with FF Quantum 64, not 'Norton Connectsafe DNS' ?

I have asked this issue to be escalated. Stay Tuned.

 

peterweb:

From now on, are all updates via Norton LiveUpdate?
Not for browser extensions like Norton Toolbar and Norton ID Safe. They are only available from the respective browser's add on store.
photo308 and  00360  Are you also using Norton ConnectSafe DNS settings?

ITMA.
​I use 'Norton ConnectSafe DNS ¦ Policy 1' & 'Norton Safe Web'.
I have no use for 'Norton Safe Search' & 'Norton Identity Safe'.
"It's That Man Again."
The SinecoalCirph4. AK

 

Yes, as said, 199.85.126.10 & 199.85.127.10.

Both gives the same result when trying to connect to <https://addons.mozilla.org/en-US/firefox/addon/norton-identity-safe/?src=api>

From now on, are all updates via Norton LiveUpdate?

Not for browser extensions like Norton Toolbar and Norton ID Safe. They are only available from the respective browser's add on store.

photo308 and  00360  Are you also using Norton ConnectSafe DNS settings?

 

Hi.

I get the same result (check File Attachment).

From now on, are all updates via Norton LiveUpdate?

ITMA.
W7 64-bit ¦ FF 59.0.2. ConnectSafe Policy 1 ¦ Adguard ¦ Privacy Badger ¦ HTTPS Everywhere [EFF].
​Since the Norton upgrade to 22.14.0.54, Firefox Extensions will not update from the FF add-ons site: CONNECTION FAILURE.
The FF Extensions, that can be updated from their individual websites are fine.
ADGUARD appears to be only available from the FF add-ons site: CONNECTION FAILURE.
The certificate indicates exclusively, '
search.dnsadvantage.com', nobody else.
Alternative ADD-BLOCKERS, from the FF add-ons site, solicit the same: CONNECTION FAILURE.
"It's That Man Again."
The SinecoalCirph4. AK.
Screenshot:-

Hi.

Done that (extensively).

Question is - what's wrong with the Norton DNS servers?

Hello Flush your browser cache and recheck.

Cheers