Norton identity safe issue

Hello all,

 

Each time I go on a site and a password is needed, the sign in window pops up.

But when I hit the sign in button it tries to activate but then up pops a window informing me 'Sorry, something went wrong, please try again'

I do try again and again but keep getting the same message.

Can anyone help me out on this one?

Also how can I get the identity safe back on the toolbar.?

Thank you

Willis2