We have fixed the problem because of which the app was crashing immediately after logging in to the vault on iOS.
If any of the users are still seeing the crash,we request you to send Norton account user name,MID and OID.
Kindly follow the below steps to get the OID,MID[Machine ID] from the Identitysafe app:
1. Open the Identitysafe App
2. Sign out from your Norton account
3. On Norton account login screen click "Need help"
4. In "Need help" screen,You'll find OID and MID details.
Feel free to post your queries to the Other Mobile Products board. Thanks.