Norton internet security 2009 installation

Hello,

 

I currently have Norton internet security 2007. I bought Norton internet security 2009 from costco. When I tried to install the CD, I first get the 'broadcom device driver installation message. I clicked okay, then it installs the driver and does nothing. I clicked install again, then it doesn't proceed with the installation. If I click, then nothing happens.

 

I spent almost 1.5 hours with Norton support, with no success.  Don't know why it doesn't proceed with the installation.

 

I am running windows XP, and the only other software I am running is webroot spy sweeper.

 

any ideas?

 

- srini