Dear Norton Community,
We are glad to announce that we have completed testing our latest inline releases of Norton AntiVirus 2009, Norton Internet Security 2009 and Norton 360 Version 3 and we are ready to release the patches.
To receive the update, simply run LiveUpdate and download the update. A reboot will be required once the update is applied.
To verify you have the update, launch the Main User Interface, click on Help & Support, and select About. The version number of the new release for Norton AntiVirus and Norton Internet Security will be 16.8.0.38. The version for Norton 360 Version 3 will be 3.8.0.38.
The FAQ below tries to answer some common questions:
1. What is the version number for this patch?
For Norton AntiVirus and Norton Internet Security, the version number is 16.8.0.38. The version for Norton 360 is 3.8.0.38.
Please note that all Norton Internet Security 2009, Norton AntiVirus 2009 and Norton 360 V3 customers with a valid subscription will receive this update for free.
2. When will I receive the patch?
As a standard practice, we will be deploying the patch in a phased manner. On Wednesday, January 6th, we will be releasing the patch to some randomly selected customers. We will then monitor our telemetry, as well as this forum, for any problem reports or issues.
Once we have confirmed the effectiveness of the patch we will make it available to all customers. We will post an update on the Norton Community Forums when we make the patch available to all customers.
3. How can I manually install these patches?
The patches are available only through LiveUpdate. Visit the Norton Update Center to see if you're eligible for a free update to the 2010 products.
4. What are the changes in this release?
- For N360 customers, reduced the automatic backups to once per day instead of once per 4 hours.
- Added the ability to seamlessly receive product information messages.
- Fixed a problem with the Reboot Reminder Alert sometimes did not function correctly.
- Fixed a number of minor defects relating to product patches being applied correctly.
For NAV/NIS customers, this patch also includes fixes from 16.7, 16.5, 16.2 and 16.1 patches. For Norton 360 customers, this patch also includes the fixes from the 3.5 patch.
The following issues were fixed in the 16.7 (and Norton 360 3.5) patch:
- Several Windows 7 compatibility fixes
- Support for migrating Vista to Windows 7
- Fixed issue where Windows Defender was disabled on every reboot
- Norton Toolbar support for Firefox 3.5 in this release, including fixes for IPS Add-on issues
- Fixed LiveUpdate failures caused by hosts running behind a proxy
- Fixed top install failures seen in the field
- Fixed patching issues seen with 16.5 patch
The following issues were fixed in the 16.5 patch:
- Fixed an issue where you may not be able to access shared folders on a computer connected to your home network.
- Fixed an issue where the “Security History” link from Quick Scan UI was not working on first click.
- Fixed an issue in Home Networking Map - not warning the user that another user is viewing the map.
- Fixed an issue in Home Networking – removing a remotely monitored device does not persist.
- Fixed unnecessary UAC warnings during install/configuration.
- Fixed a crash in Home Networking Map User Interface.
- Fixed a crash in the AntiVirus Scan User Interface.
- Fixed a contributing issue for Error 3040,10001
- Improved Home Networking remote monitoring Antivirus item formatting
- Added option to allow Pulse Updates to run when laptop is on battery power (Settings/Miscellaneous Settings)
- Added SONAR support for Vista 64-bit
- Allow Context Scanning (Right-Click file scanning) for Vista 64-bit
- Added Norton Product Tamper Protection support for Vista 64-bit
- Added UMPC support
- Added Norton SafeWeb integration
- Site Rating and annotated web search
- hopping Safety (MarkMonitor and buySAFE)
The following issues were fixed in the 16.2 patch:
- Changes to allow future LiveUpdate better handle error conditions.
- Fixed an issue with 64-bit LiveUpdate patches.
- Fixed several Winqual reported errors.
- Fixed a compatibility issue with Microsoft Outlook Connector after installation of Norton Add-On Pack.
- Fixed an issue where the product would sometimes interfere with its own ability to match IDS signatures properly.
The following issues were fixed in the 16.1 patch:
- Fixed issue where Protection updates download but date does not change.
- Fixed issue where in some cases, if you looked at the details of which updates succeeded and which failed, it would show all updates failed even though only one update failed.
- Fixed issue where Virus Definitions were considered non-valid in certain scenarios.
- Fixed instance where Advanced Protection will fail to start.
- Fixed issue where LiveUpdate fails to download and apply Web Protection definitions.
- Fixed issue with Identity Safe showing garbled characters in a few areas of the User Interface.
- Fixed multiple instances of ccSvcHst.exe crashes caused by components.
- Fixed issue with ccSvcHst failing to shutdown on a reboot (End Task dialog displayed indefinitely).
If you have any questions, feel free to let us know on the forums!
Message Edited by Tim on 01-11-2010 06:21 PM
