Norton internet security 2011 failure to install

I tried to install NIS 2011 on Windows XP service pack 3 32 bit Dell Inspiron  laptop.  The installation window flashes after clicking the install hot link on the menu screen and then disappears.  The program fails to launch the install process.  I also tried to download the program and the same thing happened. Can anyone help?

 

 

Previously I uninstalled ZoneAlarm Pro from the machine doing a thorough clean thinking residue from the uninstall might be the problem.  I removed all folders containing ZoneAlarm and deleted ZoneAlarm Registry entries. 

 

I have had to install Micorsoft security essentials in the interim to protect this machine.