Norton Internet Security 2013 Won't Open

Norton Security | Norton Internet Security
1

Its been so many days, that I have been trying to open my norton internet security 2013, but, I am not able to open it!

It does shows open in the taskbar, but doesn't open up! It just crashes down after an icon appears in the taskbar!

 

I am running windows 8 64bit.8gb ram.core i5-3230m processor.

 

Please help me! 

 

Regards,

Mandeep Rawat

2

Its been so many days, that I have been trying to open my norton internet security 2013, but, I am not able to open it!

It does shows open in the taskbar, but doesn't open up! It just crashes down after an icon appears in the taskbar!

 

I am running windows 8 64bit.8gb ram.core i5-3230m processor.

 

Please help me! 

 

Regards,

Mandeep Rawat

3

But, what should I be doing till then? I am not able to scan my PC! as well as I am not able to open up several apps and have got viruses on my system! Its affecting all my files!

4

if you open Windows task Manager and see ccsvchst.exe with the System account in the process tab, your system is being protected by the Autoprotect and Sonar features. It is just the User Interface and manual run features that are affected.

 

 

 

5

I suspect your system is infected. Please run the below tools to rule out infections

 

http://www.symantec.com/security_response/writeup.jsp?docid=2010-090608-3309-99

 

http://norton.com/npe