Norton Internet Security Porblems

I was running a scan when I received the following error message:

 

"Norton Internet Security has encountered an internal program error.  0x800706BE"  (at the bottom of the dialog box is 3038,107)

 

I clicked on the link to go to the knowledge base, and received a blank web page.

 

I tried to chat with Symantec and the chat session crashed

 

I tried to e-mail Symantec and all appropriate topics directed me to Chat.

 

So, can anyone here help me, either with this problem?

 

Thanks

MistWing SilverTail