I have an annual subscription which is not up for renewal until July 2010.
As it says above I get the big red fix now banner - when I run Live update it goes through the downloading and installing, gives me green ticks and says that it has been successful, but when I close that window the Fix Now window has a red cross next to Protection Updates and Status as Not Fixed.
I went on the main website and checked for updates there - downloaded a program which said I had updates available and it was initially fixed, but on rebooting the computer it is back on the Fix Now loop.
Since downloading from the website the Norton Internet Security window (the blackish one with yellow writing and the banner saying Fix Now!) says at the bottom I have 15 days left on my trial!
Can anyone please shed light on what I am doing wrong!
Cheers