Norton Security with backup scanning stops on a file on my external hard drive. My external hard drive is a Western Digital brand and the file that is being scanned is a file saved to the storage file, swstor on my external WD drive. This file has been on my drive for over one year and has been successfully scanned by Norton 360 and Norton Security with backup in the past. It has been in the past week that the scanning will stop on this file, no error messages. I can tell by the file count that the scan has stalled on this file. I have updated Norton Security but that does not solve the problem. Using Windows 8.1, 64 bit operating system.