Norton Internet Security will not install

Norton Security | Norton Internet Security
1

Using Windows 7 on my HP desktop in not installing Norton 2012.  It takes the product key and begins and then says: Another Norton product has been detected and is being removed now.  And then it runs on for hours trying to do this.  Any suggestions?

2
bobforman wrote:

Using Windows 7 on my HP desktop in not installing Norton 2012.  It takes the product key and begins and then says: Another Norton product has been detected and is being removed now.  And then it runs on for hours trying to do this.  Any suggestions?

 

 

hi

 

bobforman  did your window 7 destop copy  come with NIS all ready install?  many coputers come with a  30 day trail copy of NIS  you do not  need the disk  too install it has it all ready install  all you need too do is  enter the key   and to do that hit renew then hit i have new key or code and puy  the key in the boxs

3
bobforman wrote:

Using Windows 7 on my HP desktop in not installing Norton 2012.  It takes the product key and begins and then says: Another Norton product has been detected and is being removed now.  And then it runs on for hours trying to do this.  Any suggestions?

Is this a new computer?

 

What security software did you have on this computer before trying to install NIS? If there was anything other than a Norton product, you will have to use the removal utility for that product to fully remove it.

 

If you have only had Norton on the computer, because you have been having trouble, you should fully remove the previous versions with the Norton Removal Tool.

 

Download the Norton Removal Tool from here   www.norton.com/nrt

Download a fresh copy of NIS 2012 from here   www.norton.com/nis12
If you use Identity Safe, backup/export your data. Use the CSV format for compatibility.
Uninstall your Norton product with Windows control panel.
Reboot.
Run the Norton Removal Tool.
Reboot.
Run the NIS installer.
Run LiveUpdate manually a few times, rebooting as necessary, until no updates are available.
Try to log into your Identity Safe. If you can, you are done. If not, Import your Identity Safe data.

 

Please let us know how it goes.