I got a new laptop with Windows 7. It came with Norton Internet Security 2010.
WMU offers a free copy of Norton, but requires NIS2010 to be removed prior to installation.
I uninstalled Nortion via. Add/Remove programs, rebooted, got blue-screen on start-up.
I used recovery to back up and put NIS2010 back on, and windows started fine.
Did some reading, decided I needed to use the Symantec Removal Tool, so I downloaded and ran that.
Removed NIS with removal tool, rebooted, got blue screen.
Ran recovery, Norton was back, but was now corrupt and wouldn't run at all. Clicking an icon would show an hourglass for a moment, then it was gone with no program running.
Upon reboot, blue screen again. Recovered, Norton is back, but the full version is still corrupt and won't run.
At this time I have a corrupt (full) version of NIS2010, an unprotected computer, no ability to install the new antivirus because it requires removal of NIS. Any method of removal that I have tried results in failed start-up.
Norton = Ransomware as uninstall = no startup (blue screen) I believe norton is responsible for this so as we wont ininstall the product !
I will be quite happliy spreading the word NEVER USE NORTON RANSOMEWARE EVER !