The Norton software is worse than a computer virus. There are always pop-ups on all my devices blocking even just regular activity. It is always the cause of any sort of issue on my device or my wife's. I have to disable it to do basic things that should be safe.
The Norton subscription is also like a virus that is hard to get rid of. When I turn off the auto renew on my account, it still auto charges my account for the next year. Then when I call customer service to get a refund and cancel my service, instead of trying to see why I am unhappy, they just try to sell me new services 5 times after I tell them not to try.
I have had computer viruses that are easier to get rid of. Norton is more like an actual biological virus like herpes. It keeps coming back when even when you think you are done.
Already cancelled and asked for a refund. It is annoying that I did that already after logging in and it still billed me anyway. Then when I called to get a refund they just try to sell me more stuff. You got to read the room. When someone is angry it is not the time to try to sell them more stuff. It is not the most receptive time. It just makes them more angry and realize you only care about the money.
Then when I call customer service to get a refund and cancel my service, instead of trying to see why I am unhappy, they just try to sell me new services [...]
The Norton subscription is also like a virus that is hard to get rid of. When I turn off the auto renew on my account, it still auto charges my account for the next year.
Please confirm that you also deleted billing information?
