Almost every day Norton asks me if I want to reboot and if I ignore it it reboots anyway! Irritating!
Goodygah wrote:Almost every day Norton asks me if I want to reboot and if I ignore it it reboots anyway! Irritating!
Welcome,
Before I try to guess what's up I'd like a bit more information about your hardware and software. Which version of what Norton product are you running? Your operating system - and is it current? Any other security software running? What changes have you made about the time all of this fun started? Have you run any scans - full or quick?
Enough, thanks
Um well I'm asking for my partner but we both have version 18.6.0.29 or Internet Security if that's specific enough. No she wasn't doing anything unusual she can think of. No she hasn't done an indepth or otherwise scan but will do tonight. Shes running on XP and the only other security she has is Spybot which I also have and am not experiencing the same problem. Did I answer all the questions? :)
Linda
Hi, Linda,
Actually, it sounds like you're very lucky: SpyBot S&D is notoriously incompatible with other security software (including Norton). While it's quite a good program in its own right, it contains real-time scanning functions that will often be seen as intrusion probing, and a function called "TeaTimer" that protects other programs on your system from tampering--which may be seen as a potential rootkit. Consequently, the two security programs tend to spend most of their time tripping over each other in hot pursuit (generally of each other!) about as often as the Keystone Kops, resulting in no end of problems.
I strongly suggest you both uninstall SpyBot S&D. Her problem may simply vanish on the spot, and you will more than likely be sparing yourself similar headaches down the road!
[Edit: Also--especially if she only recently installed or reinstalled Norton--she may want to run LiveUpdate, manually--and rebooting as directed--until it tells her that she now has the latest updates. If there are many updates to be installed (i.e., to catch a fresh install up to where the program is today), there may be many rounds of this, each requiring a reboot before the next can be installed, until your software is brought current.]
Keep us posted--we're here to help until you're ready to click that "Accept as Solution" button and resume your computing life already in progress! 
Hi Goodygah
If LiveUpdate continues to prompt you to restart, despite previous reboots, then it may be that a program update is failing to install. If this is the case, then it may be necessary to remove your Norton program and reinstall it, which can be done using the Norton Remove and Reinstall Tool. The tool will install the latest Norton product, so running it would remove NIS 2011 and replace it with NIS 2012 in your situation. Follow DIstEd2's advice to manually run LiveUpdate and restart. If that fails to solve the issue, the tool can be found here:
Tea Timer might be causing a problem if it is enabled, but otherwise Spybot and Norton should get along well together. It is largely an on-demand scanner with passive protection features, like Immunization. There are two real time components that should be disabled: Tea Timer monitors registry changes and, aside from being annoying, it can cause problems by preventing Norton from accessing necessary registry keys. SD Helper is some sort of unexplained Internet Explorer download monitor that also runs in real time and so could potentially conflict with Norton. Both of these can be disabled by going into Advanced Mode, selecting Tools, and clicking the Resident option. You can deselect both features on that page. There is no general real-time Auto-Protect type functionality in Spybot that would cause any problems for Norton. I have used Spybot for many years, largely for its Immunization feature.
Hi Goodyah:
Could you please look at drkmoon's thread here titled Windows Problem Report Saying That NAV is Causing an Unexpected Shutdown? Is this at all similar to what NIS 2011 is doing on your PC? This may be a coincidence, but drkmoon1's PC also had Spybot S&D installed.
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Windows Vista Home Premium 32-bit SP2 * NIS 2011 v. 18.6.0.29 * IE 9.0 * Firefox 7.0.1
HP Pavilion dv6835ca, Intel Core2Duo CPU T5550 @ 1.83 GHz, 3.0 GB RAM, NVIDIA GeForce 8400 GS