Norton is blocking installation of my developed audio plugin. So all users who purchased my plugin are not able to disable Norton, as such, can not install the program.
I have purchased a code signing certificate. After signing our binaries, Windows recognizes that the installer belongs to a valid company and allows it to install (within NORTON). That means WIndows Defender has no issues.
Norton blocks installation and no way to circumvent it. What are our options now?
Category: Data Protector
Date & Time,Risk,Activity,Status,Recommended Action,Status - Details,Program Path,Program Name,Date & Time - Details,Action Observed,Target
2/7/2022 5:27:55 AM,High,Data Protector blocked a suspicious action by P42 Climax.tmp,Action Blocked,No Action Required,Action Blocked,C:\Users\bjm\AppData\Local\Temp\is-UDL0U.tmp\P42 Climax.tmp,P42 Climax.tmp,2/7/2022 5:27:55 AM,Suspicious process attempted to modify attributes of a file protected by Data Protector,C:\Windows\is-DHOUT.tmp
2/7/2022 4:53:12 AM,High,Data Protector blocked a suspicious action by P42 Climax.tmp,Action Blocked,No Action Required,Action Blocked,C:\Users\bjm\AppData\Local\Temp\is-H91OQ.tmp\P42 Climax.tmp,P42 Climax.tmp,2/7/2022 4:53:12 AM,Suspicious process attempted to open a file protected by Data Protector,C:\Windows\unins000.dat
Category: Data Protector
Date & Time,Risk,Activity,Status,Recommended Action,Status - Details,Program Path,Program Name,Date & Time - Details,Action Observed,Target
2/7/2022 4:53:12 AM,High,Data Protector blocked a suspicious action by P42 Climax.tmp,Action Blocked,No Action Required,Action Blocked,C:\Users\bjm\AppData\Local\Temp\is-H91OQ.tmp\P42 Climax.tmp,P42 Climax.tmp,2/7/2022 4:53:12 AM,Suspicious process attempted to open a file protected by Data Protector,C:\Windows\unins000.dat
Please tell us what Norton is telling you regarding this event. For information regarding this event > from Norton pop-up > View Details > Copy to Clipboard &or from Norton history > More Options > Copy to Clipboard > paste here.
For second opinion choose File &/or Search hash at VirusTotal
I mean to say, without Norton, Windows Defender recognizes the company name and completes the installation. Only When Norton is running that it blocks.