Norton Lifloc blocking credit check

My daughter is applying for new apartment and has asked me to cosign.  The apartment is trying to verifying my credit but says it is being blocked by Norton Lifeloc.  Trying to figure how to talk to someone about this issue to achieve resolution.  

LifeLock by Norton Contact Information
QUESTIONS? 1-800-416-0599
https://www.lifelock.com/about/contact/

https://www.lifelock.com/ - 1-800-416-0599 

LifeLock Customer Service - 1-800-LifeLock - 1 (800) 543-3562
LifeLock Identity Theft Protection services - 855-993-1976
Cybersecurity department for Lifelock - 800-745-6061

Caveat: I do not run LifeLock plan.