I started my laptop today after about 2 months of no use. When the laptop started, the Norton software indicated upddates were required. I iniitated the LiveUpdate function and it has been running for more than an hour and it is still showing a status of "Pending" for the three steps of checking, download, and process updates. The first time this occurred, I shut down Norton and restarted the program but the results are the same. How do I correct this issue? I have the same software installed on my desktop computer and no problems have been noted on it. Suggestions and actions to take are appreicated.