Norton LiveUpdate X Error Updating Product

Archive
1

This is the message I continue to get.  Live updating is working correct.  I am completely secure.

Norton LiveUpdate

X Error Updating Product

We are unable to update the product because we could not shut down all drivers. As a result, your Norton product is not running.  To ensure protection, please restart your computer, which will apply the patch and restart your Norton product.

Restart Now

Thanks for any help in correcting this problem.

Darryl

2

Are you restarting your system as the message says? Restart, not Shutdown and startup again if you have Windows Fast Startup feature enabled.  If you use Windows 8/8.1 or 10, there can be an issue with the Windows Fast Startup feature.. See more information here.