Norton My device settings

I want to access and change Fire Wall settings. When I went by an account setting, I found the device setting; however, there are only drop-down menus showing either device security, manage account, or download. As in Norton’s manual, there are no “Open” buttons. I need to change the firewall on & off; off for a particular software. Please let me know which screen or web address to show me to do this command. Thanks. SML

 I need to change the firewall on & off; off for a particular software. 

Just curious why you need to disable the firewall? Norton's firewall should work correctly with all Windows apps. Are you getting some error messages? 

If you just need temporary on/off for the firewall you can just right click on the Norton icon in the system tray and click on Disable Smart Firewall. You will have to be signed into a Windows admin account to have access to that setting.

 

disable smart firewall.jpg

 

SML:
I want to access and change Fire Wall settings. [...] there are no "Open" buttons.

 

Configure Norton device security settings 

  • You need to log in to your computer with an Administrator user account to change the product settings.
  • For Standard user accounts, some of the settings may appear disabled (grayed out).
  • If you are an administrator, keep in mind that the changes that you make apply to all users who use the computer.

Configure Internet access settings for your programs ›
Configure access settings for your webcam ›
Protect your settings from unauthorized access ›

 

https://support.norton.com/sp/en/us/home/current/solutions/v5312602

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Please switch to Norton 360 Classic view. 

Open your Norton device security product.
If you see the My Norton window, next to Device Security, click Open.



In the Norton product main window, click Settings gear icon.

Norton 360 Classic view -> Settings ->


Switch between the My Norton window and Classic view
https://support.norton.com/sp/en/us/home/current/solutions/v135516915

Please switch to Norton 360 Classic view -> Settings -> Firewall -> 
From Norton tray icon -> click Open Norton 360

Open My Norton for My Norton view 
Open Norton 360 for Classic view


Note:
Settings from tray icon opens My Norton Settings.
Settings from Classic view opens Norton 360 Settings. 

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 SML:
I need to change the firewall on & off; off for a particular software.

Learn more about Firewall settings
Firewall settings in your Norton product check your computer's Internet connection to protect it from unwanted communication activities and Internet intrusions.

The following table describes the tabs that are available in the Firewall settings window.
[...]
 

NEED MORE HELP?

  • Turning off or turning on Smart Firewall

  • About the Smart Firewall

  • About firewall rules

  • Turning off or turning on Network Cost Awareness

  • Turning off and turning on Browser Protection

  • About the Intrusion and Browser Protection settings

https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v19213682 

Reset the Norton firewall settings
Firewall Reset
 returns the Smart Firewall to its default state and removes custom firewall rules or trust control settings that you created. If you think Firewall is causing connectivity issues, reset firewall to its default state.

https://support.norton.com/sp/en/us/norton-360-deluxe/current/solutions/v15457115