Norton on ARM based PC

Issue abstract: norton security ultra cannot be installed on ARM based pc. I need an antivirus, though.

Detailed description: yesterday I bought a new ARM based laptop. I have a Norton Security Ultra subscription and I wanted to protect my new computer. I sent a link to download and install the software from my profile, but unfortunately I cannot install it and I get this error: This process is unable to continue due to a system service that may not be installed or cannot be started… I downloaded the Norton Security application from the Microsoft Store but it does not provide antivirus detection and in general the same protection I have on my other PCs. It there a way to extend my subscription to the ARM based pc?

it dont work on arm ore you has to install the mobil version that is the only one ther work

Thank you for answering. Would you be so kind to tell me which is the mobile version? I only found a version for Android, but I don’t think it is the correct one.
Thank you in advance
M.

That is the mobile versions the android one hope that helps you the only on there works on arm
If you got the norton Utilities then there is big update soon before 2025 is the plane and it is good updates if my intel is ok i expect nice new thing and big updates if im got ok thean expect the ram reclamer and other thing plus bugfix
From now on it is not a da updates there is comming the 24.3 is like the 23.3 a super update if what i now is corract

I have a surface laptop 7 with win 11 ARM, and I was able to install it, I downloaded it from my Norton account, and it works perfectly.

You have to have updated Win 11 ARM, go to Windows Update and make sure you have all the updates installed.

nice it all works

Hello @Michelangelo_Parente
Q: Is your new machine Windows 11/10 in S mode or Windows 11/10 ARM-based device ?

Please review: Install Norton device security app from Microsoft Store
https://support.norton.com/sp/en/us/norton-download-install/current/solutions/v130433626

Please post progress