Norton on PC says no subscription Until I try to uninstall it when suddenly it remembers

Norton on PC says no subscription Until I try to uninstall it when suddenly it remembers. Both screenshots from same PC where Schrödinger’s Norton is both subscribed and not subscribed to according to Norton.


https://youtu.be/gEkFD785JpQ (video of all the various screens and the support site)

Is your computer constantly connected to the internet? If not, the 360 app cannot connect to the subscription servers to verify your valid subscription and the app will stop working.