Norton Online content not appearing in C: Folder

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ONLINE NORTON.JPGDear Community,

 

I recently came across an issue up until now I did not know that the Online Folder had disappeared from my system.

What are some troubleshooting methods to do?

I recently brought some more licences - and it said something on the screen that it was going to apply an update and a patch.

If required I will contact support. Just thought if anyone on the forum would be able to assist.

It used to have a yellow rectangle and the encrypted folders for back up.