When trying to setup the norton password manager an error message occurs. “A failure occured. Please try again”
It occurs with all available browsers and even after de-installing and re-installing the whole Norton application. It simply dones’t work. Is there any tip and trick to make it working?
What OS? VPN Off? Ad block Off?
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Initial troubleshooting
- Restart your computer: Exit all programs, restart your computer, and try the installation again.
- Run LiveUpdate: Open your Norton product and run LiveUpdate to ensure everything is up to date. You may need to run it multiple times and restart your computer afterward.
- Clear cache and cookies: Clear your browser’s cache and cookies, as high memory usage can sometimes interfere with extensions.
- Disable and re-enable extensions: Temporarily disable other browser extensions to check for conflicts. After disabling them, re-enable them one by one, or re-enable them all, and then try installing the Norton extension again.