Norton Password will not save any new passwords

I use the norton 360 suite and always used the password manager, but the last few months it just doesn't work on pc.

the box pops up and asks to save the password I do this but the password doesn't save, if I enter the password manually it just says something went wrong. 

The only way to get a password to save is either use my mobile devices and then it will be there available on the pcs or edit another password and use its entry to save a new website login e.g edit Amazon to save Ebay etc.

I have removed all the software, all the addins and still it just doesn't work, any ideas as Norton had no clue last time I logged it.

Biobobski:
It’s on all browsers, windows 11, the same message “something went wrong” or nothing just doesn’t work when saved
No, it only works if I edit over an old password with new details

Hmm...I'm W10.  Seems to work okay, my side.  

So, you cannot manually create/save new login?

What Norton Password Manager version#?
Do you disable browser built-in password manager? 
What browser extensions? 
Have you removed - reinstalled Norton Password Manager? 
Have you tried with VPN off?

We'll need W11 user.  

No, it only works if I edit over an old password with new details

It’s on all browsers, windows 11, the same message “something went wrong” or nothing just doesn’t work when saved

and click-to-fill appears to work


Microsoft Edge v119.0.2151.97
Norton Password Manager v8.1.1.39 - Chrome Web Store
W10 Home 22H2

Um, what's your Automatically save new credentials? 

Does Norton Password Manager button show in field/s.

as test: Always ask first

Microsoft Edge v119.0.2151.97
Norton Password Manager v8.1.1.39 - Chrome Web Store
W10 Home 22H2

Um, can you manually create/save new login?
for example:

png_17923.png

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What browser & version#?   What Norton Password Manager version#?
Have you tried another browser? 
Do you disable browser built-in password manager? 
What browser extensions? 
Have you removed - reinstalled Norton Password Manager?