Norton Phone Scam

This is for general information for the public on Norton Community.  Please share this information with anyone who has Norton.

I received a phone call from a toll free number regarding Norton Security.  The number is 844-550-2555.  This is likely a scam.  Do not engage the caller; state "do not call me back" and then hang up.  Do Not Let them into your computer.  The caller may say something like they are from Norton Security or may tell you that your Norton product notified them of a virus or security issue.  Do not let them harass you, goad you into letting them help, or argue with you.  Norton staff members do not assist in this way.  HANG UP!

 

If you believe your computer is infected and that Norton is not catching it and fixing it, contact Norton directly and speak to someone from the real Norton.  Or contact a reputable computer technician to check your system.