Have 2 exactly the same computer purchased 3 months apart... Win10 pro (2004 update) with Norton 360 22.20.4.57 and utilities 17.0.3.658 The shedder works fine on one and only displays an icon on the desk top of the other that does nothing.... Had utilities 16 before and both worked fine..... Makes no sense... Talked with India on the phone and all they did was keep transferring me to another person.... No help at all.... They have said they will call me back......HELP
There is another thread here on this shredder issue. Employee Gayathri_R has posted there. You can subscribe to that thread for any updates.
So currently, no word yet.
ANY WORD YET ON THE SHREDDER PROBLEM ON MY ONE COMPUTER???
I just looked at this feature and when I activated/installed File Shredder, it did create the folder on the desktop. But it does not seem to function.
I'll escalate this thread.