The Norton Removal Tool can no longer be downloaded with a dial-up connection. I've tried 6 times with two different PCs and only get about half at a relatively fast dialup speed that should take 4 minutes to complete. This was not a problem in the past - say a year ago. There must be a timeout bug at Symantec's Server. There should be no timeout. I can get it with the same PCs and a hi-speed connection OK. This is the download link that fails.