Earlier tonight, I got a security pop up from Norton 360 that said there were threats. It listed them and since none of them sounded familiar, I went ahead and clicked on the button to fix the threats. As it turned out, it deleted my entire email client.
I contacted support and the person wanted to take control of my computer. I was hesitant, but, I did let him. He went into my Norton and disabled everything, then went into my personal files and started looking for the email client installation.... I told him to stop and asked what was he doing. He told me that he could not get my program back but that he would reinstall it and then change the Norton settings to allow it. At that point I was beyond paranoid and disconnected the internet from my computer.
I am VERY disturbed by this. The fact that he did not tell me what he was going to do and then started going through my files??? Seriously???
Has anyone else had this happen? I am about to uninstall Norton and ask for a refund. I just cannot believe this.