Since the last update, literally every five minutes, I get a popup saying "Starting Scan: Full System Scan."
My hard drive is running constantly (that can't be good for it), and sometimes the program I'm working in pauses momentarily while the popup appears. Every. Five. Minutes.
I can't seem to find any setting to make it stop. A full scan once a day (can I schedule it to do that in the wee hours?) would be fine, but this is beyond annoying!
OK InPayne - thanks for the screenshots, have you placed the cursor (little blue arrow pointing down) over you CPU chart and left clicked it to show which processes are running? You can see in my screenshot below that nis.exe is running (although the yellow for Norton CPU useage is hidden by the info box). This might give us an idea of what is exactly running and if anything else is also running.
I am also curious if this could be a conflict with another security program that came installed on your system when you purchased it. Like a trial of something and it is casuing conflict as it has not been removed.
It also may help if we knew the operating system, the Norton Product (I assume N 360 as that is the board you posted on) and the version - from Main page of Norton product select Support and the About in order to see the version number.
Since the last update, literally every five minutes, I get a popup saying "Starting Scan: Full System Scan."
My hard drive is running constantly (that can't be good for it), and sometimes the program I'm working in pauses momentarily while the popup appears. Every. Five. Minutes.
I can't seem to find any setting to make it stop. A full scan once a day (can I schedule it to do that in the wee hours?) would be fine, but this is beyond annoying!
Hm. I did get McAfee attached along with one program or other that I loaded. I'll delete it and see if that helps. The time frame is wrong, though, as this activity only started 3 days ago.
When I click the blue tirangle I generally only see N360.exe running at up to 25%. Occasionally other programs I don't recognise at 1% such as "WLXPGSS.SCR" and "audiodg.exe"
Hi InPayne, this may be unnecessary, but I suggest you use the actual McAfee removal tool and then re-boot your computer, to ensure all traces of McAfee are removed. FWIW, I have disabled the Full Scan schedule and only run it manually once a week, at a time that suits. Usually when I'm having lunch !.....
Ok, good to hear ! If things don't settle down, you could try the Norton Remove and Reinstall Tool which will reinstall the latest version and give you a fresh install. It doesn't take long, and often fixes something like this. The link below is for 360 Standard
I guess I'll have to do that - this morning it's back to the every-five-minute thing. See attached.
Oy.
Holy batman - your screenshot shows 41 installations?? I hope that is explainable.
Just for my sake, as I am not clear on it - how did you "removed McAfee"? Just via Control Panel, or did you in fact run the McAfee Removal Tool listed in Step 2 of this URL:
2. Download and run the McAfee Consumer Product Removal (MCPR) tool:
The tool needs to be run, even if already removed from the Control Panel. Please make sure you run this tool.
My other question (in case I missed something again), if you were updated, why did you install version 5 (2011 product) from a disk? That is like 3 versions old and a lot of updating and upgrading will be required to get back to the current version.
Also I must ask why F4E provided downloads for version 20 (2013 product) after suggesting using the Norton Remove and Reinstall Tool which wuold have given you version 21 (the 2014 product)??
Hi yank, I suggested the Norton RnR tool as an option if InPayne wanted to start over, with his install. The 360 download urls were the most recent I could find, if he wished to download a previous version. Sorry for any inconvenience, as I wasn't sure which vault he would have had. Local, or Cloud.