Norton safe search not working through firefox

Norton 360 for Windows
1

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Issue abstract:

Detailed description:

Product & version number:

OS details: When I use the Norton safe search from firefox browser it switches to Bing search so I get no green (or other) check marks. I have checked that the safe search is the default add on in firefox.

What is the error message you are seeing? None

If you have any supporting screenshots, please add them:

2

This is the new behaviour for the Norton Search feature. See this post by a Norton Employee.

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Thanks for the reply. I was not aware of the search changes until you brought this to my notice. It also seems as though I am not seeing safety ratings on Firefox browser as this is still in transition. Hopefully soon as I will not go to an unknown site until I get the assessment. If I do not get this in the future I will go elsewhere as this was a great feature by Norton.

4

You would still be protected by the other multiple layers of protection in the Norton 360. You just would not have a pre warning.

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5

Here is the reasoning from Norton for the change and some FAQ’s that may answer some other questions for you as well.

SA

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6

Hi @MrD_WAGER

Please refer to FAQ section in the KB page for more further details.

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Thanks!

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7

Thanks. Now understood. I will await the ratings info (hopefully soon), as not yet seen on any Firefox browser Norton / Bing searches

1 Like