Norton Safe Site drive-by-download misclassification

Hello,

 

Our domain www.ontera.net redirects to www.ontera.ca which is listed as 'OK' by safesite. For some reason www.ontera.net is now reported as providing drive-by-downloads. I created an account and request re-evaluation which yielded the same results. I tried to dispute the rating but the link is dead.

 

Could you please explain why this mis-classification has occured and correct the issue?

 

Thanks

Mike