Norton Safe SMS - Simple ability to report false negatives!

Hi,
I would find it really interesting to be able to report suspicious SMS messages not detected by Norton Safe SMS via a process possibly via Norton Genie or the transfer of the SMS to a Norton telephone number.
(like for exemple : 33700 en France : https://www.33700.fr/)
It is now possible to declassify a non-malicious SMS. Thanks. I hope that this information is not only managed locally and that it goes back to Norton to allow continuous improvement of the tool.

(This proposal applies to the Norton Safe SMS version of Norton 360 non-US for Android and perhaps not to the AI ​​version of Norton Genie Scam Protection?)

Cheers.
Guillaume

1 Like

When I click on “No risk” for an SMS considered at risk, I get this confirmation request:

“Are you sure this message isn’t risky?
This message will be removed from your risky messages. We will also use it to improve our scam detection services, without revealing any personal data."

So Yes :

This information is not only managed locally and that it goes back to Norton to allow continuous improvement of the tool.

Good news !