This is a repeat post from the Norton Internet Security/ Norton Antivirus discussion section which may be the wrong forum as it seems to be getting"buried" unanswered there.
I have read about Norton Safe web icons not showing but I have something different. I have XP SP3 IE8 NIS 2012 and use Google. The green Safe Web icons show correctly against each Google search result but if I attempt to open the "Full Report" either from the icon or from an open web page it will not connect. All was fine until a couple of days ago and when it first happened I checked on my wife's Win7 IE9 laptop also and found it didn't connect there either. I have Norton on that computer also (one of the 3 allowed with my subscription). For this reason I took it to be a glitch at Norton's end which would eventually sort out but I still get it today and so does my wife's laptop. Some times It shows the blue circle attempting to connect and open the page which stays blank but when I see it's not going to happen I close it other times it shows the message "Internet Explorer cannot display the webpage" on both and that is with IE8 and IE9. I have no problem opening any Web page other than Norton Safe Web's Full Report.
I don't see why this should happen with different operating systems and different versions of IE. Does anyone know if this is a known issue at the moment?