Norton Safe Web not working

Hello All...

For some reason web safe stopped working.

Whenever I do a google search and the page with the websites comes up, every website displays a gray question mark next to it.

When I try to click onto the gray check marks in order to go to the Norton site, I'm either denied access or the page will not display ( as if the site is down).

I suspect it may be as problem with the Norton server/servers?

Everything else works fine...

Thanks in advance

 

 

 

 [edit: Corrected Subject Title]

Message Edited by Tim_Lopez on 04-20-2009 02:11 PM

"Ya its down for me too as of 2:30pm MST april 20 2009. it will come back in a few hours. every other site still works. norton live update for say."

 

 

Thanks Jarrycanada.

 

Glad to know it isn't just me, that would indicate that I'm having a problem!:smileyvery-happy:

Message Edited by Tim_Lopez on 04-20-2009 02:11 PM

Hi all,

 

I'm expereicing this issue as well. I'm looking in to this and will provide more information when I have it.

Message Edited by Tim_Lopez on 04-20-2009 02:11 PM

Hello All...

For some reason web safe stopped working.

Whenever I do a google search and the page with the websites comes up, every website displays a gray question mark next to it.

When I try to click onto the gray check marks in order to go to the Norton site, I'm either denied access or the page will not display ( as if the site is down).

I suspect it may be as problem with the Norton server/servers?

Everything else works fine...

Thanks in advance

 

 

 

 [edit: Corrected Subject Title]

Message Edited by Tim_Lopez on 04-20-2009 02:11 PM

like I said, few hours. It’s sorta working agian. but the main site isn’t . Ie when you click on a item.

Message Edited by jarrycanada on 04-20-2009 02:12 PM

All,

 

I made changes to all the above threads. I changed the subject title to correctly reflect the subject.  

All,

 

I've received confirmation that Norton Safe Web is up and running again. The team is looking in to the cause and we'll post any more information if it becomes available.

 

Thanks for your patience! 

"All,

 

I've received confirmation that Norton Safe Web is up and running again. The team is looking in to the cause and we'll post any more information if it becomes available.

 

Thanks for your patience! 


 

Cheers,
Tim Lopez
Norton Forums Administrator
Symantec Corporation "

 

 

Thanks for your help.

 

 


Hi I’m Singapore. I’m still facing this problem with the Norton Safeweb not working for google.

Message Edited by kenshingenex on 04-21-2009 08:03 PM

Its working for me but I tried it yesterday and there were all sorts of problems on the site. when I tried to close it IE7 locked up, and I know it wasnt my machine because all othersite worked fine

its not working for me, i get the gray question marks on google and yahoo.  and i can't load up the safeweb norton webpage.  I'm guessing the servers are down again?

 

 

it was on my end i figured it out!  it was working in IE and i found out  it was the noscript addon in firefox.   I had to remove norton.com from the whitelist   and manually add safeweb.norton.com.   now it works fine.  for some reason it wasn't letting me add the safeweb site since norton.com was already listed.

 

i just checked to allow norton.com as well again when i logged onto the forums here.  everything works good now.

Message Edited by Cooloutac on 04-21-2009 01:33 PM
Message Edited by Cooloutac on 04-21-2009 01:34 PM

I have IE8 and Firefox on the same machine.  Until the last few days it was working on both browsers.  Right now its working on IE8 correctly and no marks at all on Firefox.  Are there separate Safe Web Servers for the two browsers?